Keep Their Love Close
Hold onto their love with this custom photo necklace. A heartfelt keepsake that keeps them close, wherever you go
A Gift of Remembrance
Because some bonds are too strong to fade - keep their presence alive with a meaningful keepsake.
Frequently Asked
Do you offer returns or exchanges?
Yes! We want you to be 100% satisfied with your purchase. We accept returns within 30 days of delivery for a refund or exchange.
unused and in original condition.
can only be returned if defective or incorrect.
To request a return, contact us at joaoegabiecommerce@gmail.com
What warranties do you offer on your jewelry?
Yes. All of our products come with 90 days warranty covering manufacturing defects. If you experience any issues, contact us, and we’ll replace it free of charge.
How do I send my photo for customization?
After placing your order, our team will contact you via email with instructions on how to submit your photo.
To ensure the best engraving quality, please provide a high-resolution, well-lit image with clear details. If you have any questions or need assistance, feel free to reach out to us at joaoegabiecommerce@gmail.com
When will I receive my tracking link?
As soon as your order is processed and shipped, you will receive an email with your tracking link. This usually happens within 1-3 business days after placing your order.
If you don’t see the email, please check your spam or promotions folder. If you still haven’t received your tracking details after 3 business days, contact us at [Your Support Email], and we’ll assist you.